Privacy Policy

rivacy Policy​​

​​Last Updated:​​ 2025-09-04

​​1. Introduction​​

Welcome to Ontrip ("we," "our," or "us"). We are committed to protecting your privacy and your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our [website/service/mobile application] (the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms, please do not access or use the Service.

​​2. Information We Collect​​

We collect several types of information from and about users of our Service:

​​a. Information You Provide Directly to Us:​​

• •​​Account and Profile Information:​​ Such as your name, email address, username, password, and profile picture when you register for an account.
• •​​Contact and Payment Information:​​ Such as your billing address, shipping address, and payment information (e.g., credit card number) when you make a purchase. (Note: We often use third-party payment processors, so we may not directly handle your full payment card details).
• •​​Content You Submit:​​ Such as photos, reviews, comments, customer support inquiries, and any other content you choose to publish or submit through the Service.

​​b. Information Collected Automatically:​​

• •​​Usage Data:​​ We automatically collect certain information about how you interact with the Service. This includes your IP address, browser type, device type, operating system, pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
• •​​Cookies and Tracking Technologies:​​ We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

​​c. Information from Third Parties:​​

• •We may receive information about you from other sources, such as social media platforms (if you connect your account to them), data analytics providers, advertising networks, and publicly available sources.

​​3. How We Use Your Information​​

We use the information we collect for various purposes, including:

• •To provide, maintain, and improve our Service.
• •To process your transactions and manage your orders.
• •To communicate with you, including sending you service-related emails (e.g., account verification, order confirmations, security alerts) and, with your consent, marketing and promotional communications.
• •To personalize your experience by presenting content and product offerings tailored to you.
• •To monitor and analyze trends, usage, and activities for business analysis and marketing purposes.
• •To detect, prevent, and address technical issues, fraud, or other illegal activities.
• •To comply with our legal obligations.

​​4. Legal Basis for Processing (For EEA/UK Users)​​

If you are located in the European Economic Area (EEA) or the UK, we process your personal data based on the following legal grounds:

• •​​Performance of a Contract:​​ To fulfill our obligations under a contract with you (e.g., to provide the Service you requested).
• •​​Consent:​​ Where you have given us clear consent for a specific purpose (e.g., marketing emails).
• •​​Legitimate Interests:​​ For our legitimate business interests, such as improving our Service, security, and marketing, provided these interests are not overridden by your rights.
• •​​Legal Obligation:​​ To comply with a legal or regulatory obligation.

​​5. How We Share Your Information​​

We may share your personal information in the following situations:

• •​​With Service Providers:​​ We share data with third-party vendors, consultants, and other service providers who perform services for us (e.g., payment processing, data analysis, email delivery, hosting services, customer service). These parties are obligated to use your data only for the purposes we specify.
• •​​For Business Transfers:​​ In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• •​​For Legal Reasons:​​ To comply with a legal obligation, protect our rights and property, protect the safety of our users or the public, or prevent illegal or harmful activities.
• •​​With Your Consent:​​ We may share your information for any other purpose with your explicit consent.

We do ​​not​​ sell your personal information to third parties.

​​6. International Data Transfers​​

Your information may be transferred to —and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside [Your Country] and choose to provide information to us, please note that we transfer the data to [Your Country] and process it there.

For transfers of data from the EEA, UK, or Switzerland to countries not deemed to have adequate data protection laws, we rely on approved legal mechanisms, such as the European Commission's Standard Contractual Clauses.

​​7. Your Data Protection Rights​​

Depending on your location, you may have the following rights regarding your personal data:

• •​​Access:​​ The right to request copies of your personal data.
• •​​Rectification:​​ The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• •​​Erasure ("Right to be Forgotten"):​​ The right to request that we erase your personal data, under certain conditions.
• •​​Restrict Processing:​​ The right to request that we restrict the processing of your personal data, under certain conditions.
• •​​Data Portability:​​ The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• •​​Object to Processing:​​ The right to object to our processing of your personal data, under certain conditions (including objecting to direct marketing).
• •​​Withdraw Consent:​​ Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below.

​​8. Data Retention​​

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements.

​​9. Children's Privacy​​

Our Service is not intended for use by children under the age of [Age 13 or 16, depending on jurisdiction] ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

​​10. Cookies and Tracking Technologies​​

We use cookies and similar tracking technologies to track activity on our Service. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Service may become inaccessible or not function properly.

​​11. Changes to This Privacy Policy​​

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

​​12. Contact Us​​

If you have any questions about this Privacy Policy or your data rights, please contact us at:

• •​​Email:​​ ontripbike@gmail.com